Friday, July 19, 2013

No Longer Accepting American Express on SignsSeen

Due to changes with how Amex purchases work when completed on SignsSeen, we have stopped accepting American Express as payment on our website.  This was discovered when we refunded a recent AMEX purchase.  PayPal kept ALL of their fees....usually they add the fees for the transaction back in when the refund takes place.

I would much rather provide a refund then ship a product the customer will not be happy with.  But, as in this case, if a refund causes me to lose an additional 3%, then it is a form of payment I will no longer accept on the websites.

Should you need to pay with American Express, we can accept payment over the phone.

Thanks for the understanding.